The AI that handles your customers.
Without having to babysit it.
Current knowledge. Verified actions. Clear boundaries. No guessing.
Live store delegation · Shopify
Cancel order #4102 and refund my $84.
Order #4102 has been cancelled before dispatch. Refund of $84.00 processed to Visa ending with **9423.
Shopify Order Voided · Stripe Refund re_8f92aGrounded Knowledge
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Built-in Restraint
Knows when to say no. Never guesses.
Real Actions
Pre-checks systems before modifying state.
The problem isn't getting AI to talk.
The problem is trusting it.
Any model can generate an answer. The danger is an AI speaking with total confidence when your pricing changes, a policy updates, or an API times out.
Memory Contamination
Your knowledge can be correct but your answer can still be wrong.
Phantom Confirmation
A response is not a proof of execution. Business-system confirmation is the proof.
The Babysitting Tax
You shouldn't need to read every conversation to discover the one that matters.
The Growth Penalty
Automation should never mean giving up the control of your economics.
Give AI something real to do.
Real actions. Real systems. Real outcomes.
A customer asks for something. trained.chat understands the request, checks live business reality, executes the permitted action, and delivers proof.
Order cancelled successfully.
The order has been cancelled and a confirmation email has been sent to the customer.
You don't need to watch it.
Your AI handles the work. You only see what needs your judgment.
Good morning.
Pick up where you left off.
Your customer can switch channels without starting over.
trained.chat carries the conversation, context, and business state with them.
I can help with that. Since fulfillment hasn't started, what address should I route it to?
Did that address change go through?
10:18 AMYes — your delivery address for order #4821 was updated to 742 Evergreen Terrace.
Everything you need to
delegate customer work.
From setup to support, trained.chat helps you deliver exceptional customer experiences — with less manual work.
Takes real action.
Not just answers.
Try your AI
in minutes.
Paste your website.
It learns. You're ready.
Give it what your business already knows.
AI teaches AI.
Always improving.
Continuous evaluation 24/7.
Center stage
on your website.
A beautiful, on-brand
customer experience.
Everywhere
your customers are.
Same AI. Same knowledge.
All channels.
Real work.
No guessing.
Command center.
You don't need to watch.
It handles routine customer work, follows your rules, and brings you in when your judgment is needed.
Works with
your tools.
Connect the systems
you already use.
Native sync with your store, CRM, and inbox.
You set
the boundaries.
Control what it can do, when it should ask, and where to stop.
Verified outcomes.
Every important action
is confirmed with your systems.
Knows when to stop.
If something's unclear or outside policy,
it escalates — with full context.
Delegate more.
Grow further.
Same AI. More customers.
A calmer you.
Frequently asked questions.
Clear answers to common questions about training, verification, and safety.
How does trained.chat prevent hallucinations?
Your assistant is strictly bounded to the knowledge you provide. If an inquiry falls outside your verified documentation, it acknowledges the limitation and automatically escalates to a human ticket instead of guessing.
Do responses include verifiable citations?
Yes. Every synthesized response anchors directly to source documents and page numbers, giving you and your visitors total auditability.
How does human escalation and ticketing work?
When an answer is unverified or an account action is requested, trained.chat captures the customer's intent, creates a structured ticket, and forwards the full conversation context to your support inbox.
Is our company documentation and customer data private?
Yes. All tenant data is encrypted with strict workspace isolation. Your company knowledge and customer conversations are never used to train public foundation models.
How long does it take to deploy on our website?
Under 2 minutes. Paste a single line of JavaScript into your Webflow, Shopify, WordPress, or custom Next.js site. The widget inherits your branding immediately.
Can I test the AI before visitors see it?
Yes. A private behavioral sandbox allows you to test edge cases, configure response styles (warm, concise, formal), and inspect citations before publishing live.
See what trained.chat can handle
Enter your website to crawl your public knowledge and test your custom AI in an instant private sandbox.