Build AI agents
on your knowledge.
Answer questions. Take action. Deploy anywhere.
Support Agent
Trusted by 500+ teams building with AI
How it works
From raw data to agents
that take action.
No code required. Build, connect, observe, and deploy your agents in minutes.
Upload knowledge
Upload PDFs, Notion pages, and databases to train your agents without complex setups.
Connect systems
Integrate CRM, e-commerce, and ticketing tools to let agents take real actions.
Agents answer questions
Agents draft responses grounded in your uploaded documents and company knowledge.
Agents take actions
Schedule meetings, update pipelines, or query orders directly in your systems.
See every decision
Inspect traces, replay actions, and understand exactly why your agent responded.
Deploy anywhere
Publish to your website, Slack, WhatsApp, Teams, or access via developer API.
Upload your knowledge
Upload PDFs, Notion pages, and databases to train your agents without complex setups.
- PDF, DOCX, CSV, Markdown — any document format
- Auto-crawl websites and follow links
- Sync from Notion, Google Drive, and Confluence
- Connect internal systems and business tools
One knowledge layer. Multiple agents.
Train your core knowledge base once. Spin up specialized agents tailored for support, sales, HR, and operations that all reference the same core source of truth.
Unified Knowledge base
Upload files, sync database integrations, and crawl web addresses. This central repository serves as the shared reference intelligence for all agents.
Support Agent
Resolves customer support tickets, answers FAQs, and tracks shipments.
Sales Agent
Qualifies inbound leads, books product demo slots, and answers pricing queries.
HR Agent
Onboards new hires, details internal policies, and answers employee questions.
Operations Agent
Synchronizes inventory, fires webhook actions, and triggers custom APIs.
Answers grounded in your business knowledge
Every response is backed by your actual documents and tools. No hallucinations. No guessing.
Enterprise customers can request a full refund within 30 days of purchase. After 30 days, prorated refunds are available for annual plans.
[refund-policy.pdf, p.12]- Grounded responses with verified citations
- Confidence scores on every response
- Automatic routing to humans when knowledge is missing
- Answers created from multiple company sources
Agents that take actions
Connect tools and APIs. Your agents can check order status, create tickets, update CRMs, and schedule workflows to automate your operations.
Schedule a demo for next Tuesday
Done! I've booked your demo for Tuesday at 2 PM. You'll receive a confirmation email shortly.
✓ Completed in 2.1sSee exactly why your agent responded.
Inspect every reasoning step, tool call, and retrieved document in real-time. Full transparency, zero black box.
"Where is my order #124?"
Route: Shipping & Order Status
shopify.getOrderDetails({ orderId: 124 })
Order found. Status: SHIPPED. Carrier: FedEx. Tracking: FX-8291.
Referenced shipping-policy.pdf to check FedEx delivery SLA.
"Your order #124 has shipped via FedEx. Expected delivery: tomorrow by 5 PM."
Deploy everywhere. One agent. Every channel.
Embed on your website, connect to Slack, Teams, WhatsApp, or build custom integrations with the API.
Website Widget
Embed a chat widget on any page with one line of code.
Slack
Deploy agents directly into Slack channels and DMs.
Microsoft Teams
Integrate with Teams for internal knowledge agents.
Connect via WhatsApp Business for customer support.
REST API
Build custom integrations with our comprehensive API.
Zapier
Connect to 5,000+ apps through Zapier automations.
Connect to your systems and take actions
Integrate with Shopify, HubSpot, Slack, and your CRMs. Our agents don't just answer questions—they take real actions to automate your business operations.
Slack
Answer team questions and trigger workflows
Microsoft Teams
Deploy internal workplace agents
Support customers and trigger workflows
HubSpot
Update contacts and qualify leads
Salesforce
Update pipeline deals and log activities
Shopify
Check order status and process refunds
Zendesk
Create tickets and resolve issues
Notion
Access internal wiki documents
See what teams build with trained.chat
Customer support agents, Shopify assistants, internal wiki bots, HR assistants, and operations workflows.
Customer Support Agent
Where's order #8124?
Checking Shopify... Order #8124 shipped via FedEx. Tracking: FX-8921. According to your return policy, you have 30 days remaining.
→ Created return ticketShopify Assistant
Check stock for black hoodie.
Shopify shows 42 in stock. Would you like me to reserve one?
✓ Reserved in ShopifyHR Assistant
What is the vacation policy?
Handbook: 20 days PTO. Need to request vacation?
✓ Sent to BambooHRDocumentation Bot
How to authenticate?
Include Bearer token in header: Authorization: Bearer <key>.
✓ Webhook activeInternal Wiki Bot
What is the Wi-Fi password?
Network: Acme-Secure. Password: ••••••••. Printer is on the 3rd floor lounge.
Sales Assistant
How much is Growth plan?
Growth is $99/mo. Want to book a demo?
✓ Demo slot bookedEnterprise-grade security. Built in, not bolted on.
SOC2 Type II compliant infrastructure with isolated execution environments.
SSRF Protection
Blocks agent tool connectors from resolving internal IPs or cloud metadata.
AES-256 Encryption
All documents encrypted at rest. TLS 1.3 for data in transit.
SOC2 Type II
Continuous compliance monitoring and third-party auditing.
GDPR & CCPA
Full data residency controls and right-to-delete compliance.
Isolated Sandboxes
Tool execution runs in containerized environments with strict resource limits.
Audit Logs
Complete trace of every agent decision, tool call, and data access.
Simple pricing. Built for production.
Transparent pricing that grows with your business.
Starter
Perfect for evaluating trained.chat.
- 1 agent
- Website widget
- Knowledge uploads
- Community support
- 100 conversations/month
Pro
For businesses deploying AI agents in production.
- 10 agents
- Unlimited knowledge
- Workflow actions
- Website integrations
- Slack integrations
- Discord integrations
- API access
- Team workspace
- Custom branding
- Priority support
- 5,000 conversations/month
Enterprise
For organizations with advanced security, compliance, and deployment requirements.
- Unlimited agents
- Unlimited conversations
- SSO
- SAML
- Dedicated support
- SLA
- Security reviews
- Private deployment
- Custom integrations
Common Questions
How does trained.chat reduce hallucinations?
Agents only answer from your uploaded knowledge. Before responding, they retrieve relevant information from your knowledge base and show inline page citations. If a fact isn't in your documents, the agent says so or escalates to a human instead of guessing.
Can agents take actions?
Yes. Agents can check orders, issue refunds, update CRM records, and trigger custom API workflows — all from a single conversation.
Do answers include citations?
Yes. Every response includes page-level references and direct links back to the source document, so users can verify what the agent said.
Which integrations are supported?
Shopify, HubSpot, Stripe, Slack, Microsoft Teams, and WhatsApp are supported out of the box. You can also connect any custom API or webhook.
Can multiple agents share knowledge?
Yes. You train your knowledge base once, and all your agents — support, sales, HR, operations — reference the same source. No duplication.
Can I use custom APIs?
Yes. Connect any private API or internal tool using custom actions. All integrations run in isolated execution environments with strict security controls.
Is data encrypted?
Yes. All data is encrypted in transit and at rest using AES-256. Our infrastructure is SOC2 Type II compliant across all workspaces.
Do you support on-prem deployments?
Yes. Enterprise teams can deploy on-premise or in their own cloud (AWS, GCP, Azure) with custom data retention and access controls.
Turn your business knowledge into AI agents.
Answer questions. Take action. Deploy anywhere.