Product / Knowledge Engine

Turn documents into
grounded answers.

trained.chat organizes your knowledge automatically so agents can find the right information when needed, giving you grounded answers with verified citations.

01

Ingest

Upload documents, websites and tools. Sync files, crawl websites, or hook up SaaS tools natively.

Web CrawlerPDF UploadsNotion SyncCustom APIs
ingestion_daemon.log
SYNCING
09:42:01✓web_scraper:acme.com/pricingWEB
09:42:15✓pdf_parser:refund_policy.pdfPDF
09:42:30✓saas_connector:Stripe catalogSTRIPE
143 pages index completeDATABASE SYNCED
02

Organize

Organize your documents so agents can find the right information.

Layout AnalysisKnowledge ExtractionThematic Indexing
vector_index_compiler
Model: text-embedding-3
id: chunk_0011536d

"Acme plans start at $19/mo..."

Tokens: 42•Tag: pricing
id: chunk_0021536d

"We offer a 14-day refund policy..."

Tokens: 38•Tag: refunds
03

Search

Find relevant information from your knowledge. Instantly retrieve context-rich sources matching queries.

Smart SearchRelevance FilteringContext Retrieval
similarity_search_query
Metric: cosine
Query:"Can I get my money back?"
1Acme Refund & Return Policy
96.4% MATCH
2Customer plan cancellation form
84.1% MATCH
3Stripe webhook checkout events
21.3% FILTERD
04

Answer

Generate grounded responses with citations. Deliver verified facts with zero hallucinations.

Context SynthesisGrounded CitationsZero Hallucination
grounded_citations_response
Tokens: 110

Yes, Acme offers a full 14-day refund window on all subscription tiers [1]. You can submit a request directly via the account settings panel [2].

1acme.com/support/refundsMatch: 96.4%
2Acme Terms of Service Section 4.2Match: 84.1%